Ucertify’s mission is to improve lives through learning. Our global marketplace features an extensive, multi-language library, which includes thousands of courses taught by expert instructors.  You can take courses across a wide range of categories, some of which include: business & entrepreneurship, programming, academics, and much more! 

Below are answers to some of the frequently asked questions we receive about how Ucertify works.

What do Ucertify courses include?

Each Ucertify course is created, owned and managed by the instructor(s). The foundation of each Ucertify course are its lectures, which can include videos, slides, and text. In addition, instructors can add resources and various types of practice activities, as a way to enhance the learning experience of students. 

How do I take a Ucertify course?

Ucertify courses are entirely on-demand. You can begin the course whenever you like, and there are no deadlines to complete it.

Ucertify courses can be accessed from several different devices and platforms, including a desktop, laptop, and tablet. 

After you enroll in a course, you can access it by clicking on the course link you will receive in your confirmation email (provided you’re logged into your Ucertify account). You can also begin the course by logging in and navigating to your My learning page. 

Do I have to start my Ucertify course at a certain time? And how long do I have to complete it?

As noted above, there are no deadlines to begin or complete the course. Even after you complete the course you will continue to have access to it, provided that your account’s in good standing, and Ucertify continues to have a license to the course.

Is Ucertify an accredited institution? Do I receive anything after I complete a course?

While Ucertify is not an accredited institution, we offer skills-based courses taught by experts in their field, and every approved, paid course features a certificate of completion to document your accomplishment. 

How can I pay for a course?

Ucertify supports several different payment methods, depending on your account country and location.

What if I don’t like a course I purchased?

We want you to be satisfied, so all eligible courses purchased on Ucertify can be refunded within 30 days. If you are unhappy with a course, you can request a refund, provided the request meets the guidelines in our refund policy. 

Where can I go for help?

If you find you have a question about a paid course while you’re taking it, you can search for answers to your question in the Q&A, or ask the instructor. 

Our Help Center has extensive information regarding Ucertify’s various features, and articles with troubleshooting steps to help you quickly resolve any issues you encounter. Our support team is also happy to help. 

For any other query, email us at support@ucertify.in